Frequently Asked Questions

How do I pay with Lipa na M-Pesa?
At checkout, enter your Safaricom phone number and click Pay with M-Pesa. You will receive an instant STK push prompt on your phone to enter your M-Pesa PIN.

How long does delivery take?
Same-day in Nairobi for orders placed before 3:00 PM, and next-day upcountry across Kenya.

Where are your physical shops located?
We have our Head Office (HQ) in Ruiru and a branch in Westlands, Nairobi.